Frequently Asked Questions — Victoria Dental, Thunder Bay
Questions, answered.
Do you accept new patients?
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Yes — we are actively welcoming new patients of all ages from across Thunder Bay and the surrounding region. New patient exams are usually available within one to two weeks.
Do you direct-bill my insurance?
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We submit claims directly to all major Canadian insurers including Blue Cross, Sun Life, Manulife, Canada Life, Green Shield, Desjardins, and more — you only pay the portion not covered by your plan.
What if I have a dental emergency?
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Call us at 807-622-9848 during clinic hours and we will see you the same day for acute pain, broken teeth, lost fillings, or trauma. After-hours guidance is available on our voicemail.
I'm anxious about the dentist. Can you help?
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We understand dental anxiety. We offer sedation dentistry with tailored protocols for nervous patients, alongside our comfort menu of weighted blankets, headphones, and aromatherapy.
Do you offer financing?
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Yes — we partner with Medicard to offer flexible payment plans on larger treatments. Approvals are typically instant and never affect your credit score.
Where do I park?
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Free patient parking is available directly behind the building off Victoria Avenue East.